FAQs

The Segway Personal Transporter (PT) is the first of its kind – a self-balancing, personal transportation device designed to go anywhere people do. Segway PTs are easy to use and operate and usually takes new riders 10 minutes of training to learn. (Watch the How it works video)

Segway PTs leverage high-tech gyroscopes that monitor your balance 100 times a second and automatically respond to your body’s movements. To move forward, the rider simply leans forward. To stop or slow down, the rider leans back slightly.

The Lean Steer Technology allows riders to glide smoothly as the Segway PT senses where you want to go and responds to your movements. (Read more on our How it works page)

We can schedule a time for a free Segway PT demo based on your availability. Contact us at Demo@GreatLakesSegway.com or call 734-730-4524 to schedule your ride.

New Customers are required to take an onboarding training session to ensure a safe and enjoyable experience.

Riders are trained on safe Segway PT operation, startup and shutdown, stick-shake warnings and emergency stops. Riders are required to wear helmets. Please see the attached training checklist for more info.

The Segway PT has been designed to be extremely durable. Mechanical and electrical systems are solid state. The motors are brushless, so there are no moving parts that can wear out. Additionally, Segway PT parts are designed to be modular, so if any wear out or breakage, they can be easily replaced.

We are an authorized Segway PT Dealer and Service Center and can help you assess and repair your Segway PT. For troubleshooting or support diagnosing a problem with your Segway PT, please call us at 734-730-4524.

Segway PTs are lithium ion battery-powered. You can charge your Segway PT from a standard outlet. We recommend surge-protected power strips or a grounded internal system to protect your investment. It takes 3 to 4 hours to fully charge an empty battery.

Yes. Segway PTs are designed to operate on a variety of surfaces and terrain, anywhere people walk. Tires are non-marking. The Segway PT can fit through most standard doorways. The operation is clean and quiet and outputs zero emissions.

Each Segway PT is equipped with two operational settings: “beginner” or “turtle” mode and “standard” mode. The beginner setting is set to 6 mph/13 (kp/h) and the standard setting is set to a maximum speed of 12.5 mph (20 kp/h).

On a single charge, the PT can travel up to 24 miles (38 km). The Lithium Ion batteries allow for rides up to 24 miles between charges approximately 3 to 4 hours.

Travel distances depend on payload, riding style, and terrain. Segway PT batteries leverage regenerative braking to recharge when traveling downhill.

Segway PTs are assembled at the Segway Corporate Headquarters in Bedford, NH.

Ready to place an order? Contact us!

Questions? Check out our FAQ page
Apply for financing

Product of Interest*


×